Terms & Conditions
Terms and Conditions
These terms and conditions (the "Terms and Conditions") govern the use of https://ww.getrealnow.biz. The Site Get Real Now is owned and operated by Robert B. Gleason II. This site is an E-commerce site and Blog, featuring articles and videos by Shalee Jynn Sade.
By using this Site, you indicate you have read and understand these Terms and Conditions and agree to abide by them at all time.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ CAREFULLY.
Intellectual Property
All content published and made available on this site is the property of Robert B. Gleason II and the site creators. This includes, but is not limited to images, text, logos, documents, downloadable files. or anything that contributes to the composition of this Site.
Liability
All information on this site is for educational purposes only. Information on this Site is not a substitute for professional advice or guidance. By using this Site and its products, you agree not to hold the Site owners or creators liable for any false, misleading, or otherwise considered offensive information. This Site is used by you at your free will and discretion. No owner or creator is responsible for user indiscretion, poor judgment, lack of research, emotional distress, or lack of knowledge. All content is cited with sources to the best of the content creator's ability, but sources and websites may become obsolete or inaccessible. At the time of publication, all information is believed to be true and reasonably accessible by the owners and creators of this content.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
Acceptable Use
As a user of out Site, you agree to use this Site legally, not to violate the intellectual property rights of Site owners or any third party to the Site;
not to hack into the account of another user of the Site, and not to act in any way that could be considered fraudulent.
Accounts
You are solely responsible for your account and the security and privacy of the account passwords, or sensitive information attached to that account.
It is your responsibility to provide up to date, accurate, and truthful personal information to us through your account. It is your responsibility to update personal information if is changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods
The goods and services available on our Site are currently limited to loose leaf herbal tea, and any tea accessories listed.
These Terms and Conditions apply to all goods displayed on our Site at the time you access it. This also includes products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Payments
We accept the following payments on our Site:
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Credit Card
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Debit Card
When you provide your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through Standard delivery by United States Postal Service. This delivery is estimated to be 5-7 BUSINESS days. We are not liable or responsible for mail delays once the package has been shipped. Delivery will take place as soon as reasonably possible. Delivery times may vary due to unforeseen circumstances, such as weather conditions. Please note that delivery times do not include weekends or statutory holidays.
You will not be charged for delivery of the goods you purchase on our Site. Our products feature FREE SHIPPING. This is a complementary service to our customers.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of inaccurate or incomplete information on your order.
Refunds and Returns
Refund requests must be made within 30 days after the receipt of your goods. To request your refund, email us at team@getreal.biz. Please tell us why you were unhappy with your product so we can improve our products and services. You may request a return label from us. We will Email your return shipping label to you. When your product is returned, the refund will be provided to you using the same payment the purchase was made.
Return the product. Mail it at the nearest post office. Watch for your refund. After the product is returned, the item will be verified and a refund will be made. Feel free to reach out to us at any time with comments or concerns. We strive to keep customer service a top priority.
Satisfaction Guarantee
Full refund will be given when product is returned in original container within 30 of its receipt.
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Robert B Gleason II, Get Real Now, our directors, officers agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using the Site you indemnify and hold harmless Robert B Gleason II, Get Real Now, our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising from your use of out Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Texas.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and the owners of the Site are unable to resolve any dispute through informal discussion, then you and Robert B. Gleason II, Get Real Now, agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and the owner, Robert B. Gleason II. The costs of any mediation or arbitration will be shared equally between you and the owners.
Notwithstanding, any other provision in these Terms and Conditions, you and the owners agree that you both retain the right to bring an action in small claims court and to bring an actin for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and reflect any changes to operations of the Site or expected behavior of user on the Site. We will notify users by Email of changes to Terms and Conditions or post a notice on our Site.
Contact Details
Effective November 1, 2026
Terms & Conditions - the basics
